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NEWSLETTER | September 2025 STRUCTURING DATA AND CONTENT SINCE 1981
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AI Washing is Very Real and Costing Companies Their Credibility |
With so many bold claims in the market, it's easy to get swept up in the hype and hyperbole around "AI-powered solutions." "AI washing" is the practice we‘ve seen recently of taking advantage of the “AI Hype” to misrepresent a product or service as having more intelligence than it does. Customers searching for solutions should be cautious because not every AI service or solution is what it appears to be. While AI has enormous potential, delivering real value requires careful structure, clean data, and the right expertise. Read more about how four companies (and one rock band) got caught faking AI, and why it pays to look beyond the marketing gloss. And when the time comes, talk to DCL to learn how we integrate AI in our client services. |
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The NIH's National Library of Medicine (NLM) manages three resources that are easily confused: PubMed, PubMed Central, and Medline. These three resources are related but they are not the same: - PubMed Central - Digital archive of full-text journal articles.
- MEDLINE - The NLM's bibliographic database that contains citations and abstracts to journal articles in life sciences.
- PubMed - The search engine that provides access to MEDLINE, PubMed Central, and other citations/resources.
DCL specializes in the conversion and submission of articles to PubMed Central and we maintain a resource for publishing professionals to understand the intricacies of submitting to this valuable resource. |
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Automating an S1000D Quality Audit for the US Air Force |
It was the largest conversion of legacy content to be converted to the S1000D standard by the US military, comprising hundreds of thousands of pages of the OEM manuals for an aircraft that the USAF uses. Post conversion, the USAF wanted an independent audit of its first-ever legacy conversion to S1000D. DCL was selected to audit the resulting S1000D content. For the audit, DCL created automated software tools that saved the Air Force time and money and provided testing and feedback to assure accuracy and quality. |
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DCL Bytes: The Client Who Came Back |
DCL Bytes is part of the DCL Learning Series and features short, informative clips on technology, structured content, and more. In this short, Amy Williams, COO at DCL, speaks with Marianne Calilhanna, VP Marketing, about when clients come back to DCL after selecting another service provider. This story also boasts an amazing accomplishment: 300,000 pages processed, QC checked, and delivered in just 3 months. Have a listen! |
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Silverchair Platform Strategies - September 25
This year's event centers around a theme of purposeful transformation. The future of the scholarly publishing industry depends heavily on our ability to preserve and promote scientific advancement, and the platforms and technology we depend on play a pivotal role in that endeavor. DCL is a sponsor. [LEARN MORE]
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DCL partners with many global organizations that complement our services and offer a complete workflow solution to our customers. Following are some recent highlights from DCL's Partnership Laboratory. |
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Getting Your Technical Content Ready for Agentic AI
Technical documentation is undergoing a fundamental transformation driven by the rise of agentic AI systems. Unlike traditional AI that responds only to queries, agentic AI operates autonomously, performing complex tasks, making decisions, and automating workflows across diverse areas like customer support and software development. This shift demands a complete rethink of how organizations create and structure their technical content to enable AI agents to work effectively. To meet these new demands, organizations must move beyond presentation-focused, human-centric documentation toward structured, semantically rich content designed for AI consumption.
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CompTIA Accelerates Global Content Delivery With Structured Learning Content
As the largest vendor-neutral training and credentialing organization for technology professionals, CompTIA creates career-advancing opportunities across a wide range of disciplines—cybersecurity, infrastructure, data, and more. With the support of Scriptorium and other partners, CompTIA consolidated fragmented workflows into a unified ecosystem for structured learning content. The transformation has improved production efficiency and allows CompTIA to deliver global content without pausing ongoing content production. Additionally, it allows instructional designers to invest in compelling learning experiences instead of spending their time manually formatting content.
[READ MORE] |
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Twelve DITA Implementations and the Lessons Learned
Back in August 2014, DCL conducted a series of interviews with DITA implementers at twelve companies. The intent of the study was to better understand the reality of live implementations vs. the perceptions that exist in the industry.
The findings of the interviews were published to help organizations identify best practices for converting and implementing DITA that they could use in their organizations. [READ MORE] |
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