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NEWSLETTER | July 2025 STRUCTURING DATA AND CONTENT SINCE 1981
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Ready, Set, AI: How to Future-Proof Content, Teams, and Tech Stack
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Recently Dipo Ajose-Coker, RWS; Marianne Calilhanna, DCL; and Sarah O'Keefe,Scriptorium discussed how to future-proof content, teams, and tech stack by effectively leveraging AI. They explored strategies for organizing content to make it AI-ready, emphasizing the importance of structured content and governance to ensure consistency and accuracy. The speakers also addressed common challenges such as change resistance and the need for executive buy-in to successfully implement AI-driven content strategies.
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Reliable Content and Data Sustainment
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Many organizations rely on content that must stay accurate, accessible, and usable for a long time. Technical manuals, regulatory documents, scientific research, and complex data sets often serve as the backbone for daily operations, compliance, and innovation. If these materials become outdated, inconsistent, or trapped in obsolete formats, the risks can be significant. Ensuring that information remains structured, searchable, and interoperable is not just a technical detail but a strategic necessity. Organizations that plan for content sustainment protect their investments in knowledge, reduce the burden of rework, and make it possible to adapt smoothly as tools and standards evolve. Sustained, reliable content drives efficiency.
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AI Hallucination Becomes Real-Life Product Feature
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ChatGPT completely hallucinated a product feature for the company Soundslice, an interactive tool for learning music. The LLM was telling users that they could upload ASCII tablature, which is a text file format, and the tool would properly format and run the music in its system. However, the company never supported ASCII tablature. While reviewing company log errors, it was noted that users repeatedly tried uploading the file format because the AI model was instructing users to create Soundslice accounts and use the platform to import ASCII tablature for audio playback. The company decided to meet marketing demand and transform the AI confabulation into a product feature.
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DCL Bytes: Searching Our Country's Copyright Records Should be Easier
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DCL Bytes is part of the DCL Learning Series and features short, informative clips on technology, structured content, and more. In this short, Greg Cram, Director of Copyright Information Policy at the New York Public Library, speaks with DCL's Mark Gross about the New York Public Library's journey to structure the Catalog of Copyright Entries and unlock the record of American creativity. DCL played a critical role in helping the Library create this resource for the world.
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SSP Innovations Showcase - July 24 | 11:00 am to 12:15 pm ET
The Society for Scholarly Publishing brings you this free webinar showcasing new developments and innovations shaping the scholarly publishing industry. Engage with expert speakers as they deliver presentations and answer your questions live. David Turner will present on DCL's Content Crystallizer. [LEARN MORE]
SMD Symposium - August 5 to August 7
The SMD Symposium is the leading educational, professional development and networking event in the space and missile defense community. The symposium is widely attended by leaders and professionals from the United States and our allies around the world. [LEARN MORE]
Silverchair Platform Strategies - September 25
This year's event centers around a theme of purposeful transformation. The future of the scholarly publishing industry depends heavily on our ability to preserve and promote scientific advancement, and the platforms and technology we depend on play a pivotal role in that endeavor. DCL is a sponsor. [LEARN MORE]
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DCL partners with many global organizations that complement our services and offer a complete workflow solution to our customers. Following are some recent highlights from DCL's Partnership Laboratory.
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AMD’s Technical Documentation team recounts their positive transformation after migrating to MadCap Software's DITA Content Management
A primary driver for DITA in the high-tech industry is its short product life-cycles. Using DITA in a CMS, you can rapidly create new content and easily identify aging or obsolete content. At AMD’s Graphics Division, product life-cycles are a short six to 12 months. Data can become outdated rather quickly, and DITA can provide a powerful platform to manage that obsolescence. Another challenge was that without a DITA-based CMS, the AMD writers still spent half their time formatting documents.
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Book strategy in 2025: What Gets Discovered Gets Read
In 2025, academic books are experiencing a shift that mirrors, and in some ways exceeds, the transformation journals went through in the last decade. While the shift away from perpetual purchasing is not entirely unexpected, the scale and strategic alignment of this new model signal a redefinition of how book performance is assessed and how books are discovered, accessed, and valued in research workflows. As library budgets remain under pressure and content needs diversify, access models that prioritize scale, affordability, and integration are rapidly replacing older purchase-based systems.
[READ MORE]
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How to enter ten thousand pages of data in ten keystrokes
Remember the days of print advertising?
There was a time when a full-page print ad in a glossy magazine or the Sunday paper felt like the pinnacle of brand visibility. Companies poured budgets into clever copy and striking visuals, hoping to catch a reader’s eye between pages of news or lifestyle features.
For decades, print ads were proof of success and ambition and a sign a company had arrived and was ready to be seen. Looking back, there’s something charming about the physical permanence of ink on paper in a world now ruled by fleeting digital impressions.
A very successful print campaign that DCL conducted included this clever ad. And guess what...the message is still the same (although the logo has changed). Those digits still bring you to DCL!
[READ MORE]
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